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ResolvedWebsite Down after last Update

Viewing 5 posts - 1 through 5 (of 5 total)
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    Posts
  • August 4, 2023 at 5:44 am #37743
    aanrae
    Participant

    Since last Zass update I have experienced multiple issues. Mainly with the front end. WPBakery does not respond at all, elements do not load correctly. Slow response. I’ve uninstalled/reinstalled all my plugins. Nothing is working. This is my 3rd support ticket. No response.

    Is this theme being discontinued?

    I’ve had to take my entire site offline.

    Please advise.

    August 7, 2023 at 6:16 pm #37763
    Alex
    Keymaster

    Hi aanrae,

    We are sorry for the inconvenience. No we are not discontinuing the theme.

    Please send us a temporary admin account and we will check.

    Please use the “set as private reply” checkbox to keep this confidential.

    Regards,
    Alex

    August 29, 2023 at 8:37 pm #37840
    aanrae
    Participant
    This reply has been marked as private.
    August 29, 2023 at 9:59 pm #37841
    aanrae
    Participant
    This reply has been marked as private.
    September 6, 2023 at 3:23 pm #37862
    aanrae
    Participant
    This reply has been marked as private.
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Viewing 5 posts - 1 through 5 (of 5 total)

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