ResolvedWebsite is down

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #36870
    abo.obaida
    Participant

    I have been having this issue reoccur quite a lot the past days. When you open the website it gives you an error message:

    “There has been a critical error on this website.

    Learn more about troubleshooting WordPress.”

    please advise on how to resolve this issue once and for all.

    My website is: https://dumatoys.com/

    #36886
    Althemist
    Keymaster

    Hi abo.obaida,

    I am afraid that’s not theme related. You’d probably need to ask your hosting support about that.

    #36947
    abo.obaida
    Participant

    Dears

    The website displays something went wrong and when we display errors using debug enabled it shows that the issue is from the theme, when we reupload the theme files and replace the old ones it works again. Can you please help us as this, it keeps happening a lot and its affecting our business, if you need credentials to take a look we would be more than happy to send them.

    #36955
    abo.obaida
    Participant

    My website is down again, WordPress just sent me an email I tried posting the error details message here but I got a message saying “*** Forbidden. ***”

    #36960
    Althemist
    Keymaster

    Hi abo.obaida,

    As we already explained this can’t be caused by the theme files. There must be something wrong in your hosting settings if you see this error.

Viewing 5 posts - 1 through 5 (of 5 total)

You must be logged in and have valid license to reply to this topic.

License required for any item belonging to this account
AlThemist

AlThemist

sales 18334, followers 758
Login and Registration Log in · Register