[abo.obaida]

I have been having this issue reoccur quite a lot the past days. When you open the website it gives you an error message:

“There has been a critical error on this website.

Learn more about troubleshooting WordPress.”

please advise on how to resolve this issue once and for all.

My website is: https://dumatoys.com/

[Althemist]

Hi abo.obaida,

I am afraid that’s not theme related. You’d probably need to ask your hosting support about that.

[abo.obaida]

Dears

The website displays something went wrong and when we display errors using debug enabled it shows that the issue is from the theme, when we reupload the theme files and replace the old ones it works again. Can you please help us as this, it keeps happening a lot and its affecting our business, if you need credentials to take a look we would be more than happy to send them.

[abo.obaida]

My website is down again, WordPress just sent me an email I tried posting the error details message here but I got a message saying “*** Forbidden. ***”

[Althemist]

Hi abo.obaida,

As we already explained this can’t be caused by the theme files. There must be something wrong in your hosting settings if you see this error.

[Author]

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