ResolvedWoocommerce crash

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  • #22611
    ccepeda
    Participant

    Hi,

    I need to solve a problem with woocommerce who crash everytime i´m tryng to setup. Every time i click a tab the server becomes unevaliable.
    “Service Unavailable
    The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

    Additionally, a 503 Service Unavailable error was encountered while trying to use an ErrorDocument to handle the request.”

    Its a fresh installation with WordPress V5.4.

    #22635
    Althemist
    Keymaster

    Hello ccepeda,

    “5xx” errors family (e.g. – 503 service unavailable) are server related errors. Most probably there is something wrong on your hosting setup, so we can’t really provide much help except some guidance on where to look for.

    Check your hosting if it meets the WordPress requirements:

    PHP 7.2.x+
    mySQL 5.6.x+
    max_execution_time 60+
    memory_limit 128M+
    post_max_size 32M
    upload_max_filesize 32M

    Also, 503 error usually means that the server resources are exhausted. You may need to consult with your hosting support team in order to find what’s overloading the server.

    Regards,
    Dimitar

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Dear customers,

Please, accept our sincere apologies for the unexpected service outages in the support system.

Our entire team is under quarantine, as we are all positive for Covid-19 and working from home which is a serious technical challenge. We hope everything will be back to normal schedule in the next few days.

Thanks for your patience and understanding.

Stay safe!

 
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