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In ProgressWooCommerce UPDATE is deleting admin user information

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  • October 11, 2023 at 11:46 am #37990
    PinyB
    Participant

    Hi Alex,

    With the latest update of WC, it appears that admin accounts are WAY unable to view orsers in WC.
    In another post I thought it was because of Jetpack but apparently this problem is WC update related.

    I created a new admin account after WC update which can see all orders.
    The current admin account cannot see the order status after the update which is very annoying.

    How do we solve this problem adequately. I have already posted about this.

    Order Status WooCommerce

    October 21, 2023 at 6:16 pm #38025
    Alex
    Keymaster

    Hello PinyB,

    We don’t experience such an issue after the recent WooCommerce update.
    You can send us a temporary admin account and we will look at it. Make sure you tick the Set as private reply checkbox.

    Regards,
    Alex

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