[buga_lucifer]

Hi support,

Can you tell me why is SALE calculation wrong when we set product on sale price?

So in here product sale is 35% but it shows 27% ?

https://softech-solutions.com/wp-content/uploads/2020/05/wrong-sale-price.png

Please send us some instruciotns how we can fix this

[Althemist]

Most probably it’s caused by wrong thousand separator.

It must be set as “,” (comma) for thousand separator and “.” (dot) for decimal separator. With your current settings the system interprets the price wrong.

However, we can’t be really sure without seeing how your product price is set and your WooCommerce currency settings.

If you give us temporary admin access, we can check this for you.

[buga_lucifer]

This reply has been marked as private.

[Althemist]

Hello buga_lucifer,

In this specific case the “problem” comes from the variable product. Being a variable product, the price is set by WooCommerce as “from-to” price. When calculating the discount, the system gets the averaged price of the two variations, because only one of the variations is on sale and the other one is on a standard price.

This is not theme related. It’s how WooCommerce work.

[Author]

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