ResolvedZero prices ($0.00) showing on email notifications and admin order details

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  • Author
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  • #34556
    skylerdesign
    Participant

    Hi!

    In the Theme Options > Shop tab, I have “Hide Zero Price” switched on. The zero price values for addons are hidden on the front end, as expected. However, the zero prices are showing in both the Woocommerce admin order details, as well as in the email notifications to the user.

    For example, this is what is showing in the customer email:

    Plain Cheese Pizza

    size: Large
    Cheese Options ($0.00): Cheese
    Special Instructions ($0.00): Light sauce

    Can this be fixed? it’s confusing to the customer to see this.

    Please advise, thank you!

    • This topic was modified 1 month, 4 weeks ago by skylerdesign.
    #34564
    Althemist
    Keymaster

    Hi skylerdesign,

    I am afriad this can’t be avoided. We are hiding the zero prices in the product page, but in the system they are still needed for the correct calculation, so they can’t be removed.

    #34572
    skylerdesign
    Participant

    Ok, but can it be stripped out of the emails?

    #34582
    Althemist
    Keymaster

    No, As I alredy explained it can’t be removed. The e-mails are using the same orders meta data.

Viewing 4 posts - 1 through 4 (of 4 total)

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