likewebcl

Forum Replies Created

Viewing 15 posts - 1 through 15 (of 34 total)
  • Author
    Posts
  • in reply to: Address validation issues #34694
    likewebcl
    Participant

    Hi @Alex and @Althemist

    theme and plugin update has been done (v. 4.3.1 – 01.08.2022), this error is still displayed:

    //shipping error to address within shipping zone enabled (some addresses)
    Adress: Esperanza 1315, Santiago, San Ramón, Chile
    This problem is happening with some addresses, already mentioned in this thread:
    https://drive.google.com/file/d/1AYxv0YIk_OIEmaxGZCyw74eVCYF9d6N2/view?usp=sharing

    Investigating we found that the city that validates the shipment disappears at checkout (address validated by lafka), the city that validates appears as the second option in the address, with Santiago appearing, for example, as the first city (it should be noted that Santiago is the general parent city of the other cities of Chile, specifically the Metropolitan Region, where the business is), the attached image shows graphically what we are telling you:
    City validate error

    The countdown has now been fixed, many thanks for the great support

    in reply to: Address validation issues #34497
    likewebcl
    Participant

    Hi @Alex.

    We await these updates with much interest, thank you very much for the excellent support

    in reply to: Address validation issues #34473
    likewebcl
    Participant

    **Resend message, no image link attached

    Hi @Alex y @Althemist thank you very much for the response, follow-up and search for a solution.

    Alex, What permissions besides all the Lafka configurations do you need to review on the website, since you have access to all the Lafka configurations?, we remain attentive

    //ESPERANZA #214, El Bosque – OK 🙂
    The km problem with the reported address Esperanza 214 El Bosque, has also been reviewed on the website lacocinadejeanpierre.cl and now it marks the km correctly, it could have been a Google error at the time or the updates made helped this optimization
    Esperanza 214.
    https://drive.google.com/file/d/1iAA3zIp19cv0F33weibc1CKDmypz4kup/view?usp=sharing

    //shipping error to address within shipping zone enabled (some addresses)
    This problem is happening with some addresses, already mentioned in this thread:
    https://drive.google.com/file/d/1AYxv0YIk_OIEmaxGZCyw74eVCYF9d6N2/view?usp=sharing

    Investigating we found that the city that validates the shipment disappears at checkout (address validated by lafka), the city that validates appears as the second option in the address, with Santiago appearing, for example, as the first city (it should be noted that Santiago is the general parent city of the other cities of Chile, specifically the Metropolitan Region, where the business is), the attached image shows graphically what we are telling you:
    City validate error

    Thank you very much for the support and help with these problems, everything else is working perfectly… only these details that customers who place orders claim from the business for the values ​​that do not correspond!!

    in reply to: Address validation issues #34472
    likewebcl
    Participant

    Hi @Alex y @Althemist thank you very much for the response, follow-up and search for a solution.

    Alex, What permissions besides all the Lafka configurations do you need to review on the website, since you have access to all the Lafka configurations?, we remain attentive

    //ESPERANZA #214, El Bosque – OK 🙂
    The km problem with the reported address Esperanza 214 El Bosque, has also been reviewed on the website lacocinadejeanpierre.cl and now it marks the km correctly, it could have been a Google error at the time or the updates made helped this optimization
    Esperanza 214

    //shipping error to address within shipping zone enabled (some addresses)
    This problem is happening with some addresses, already mentioned in this thread:

    Investigating we found that the city that validates the shipment disappears at checkout (address validated by lafka), the city that validates appears as the second option in the address, with Santiago appearing, for example, as the first city (it should be noted that Santiago is the general parent city of the other cities of Chile, specifically the Metropolitan Region, where the business is), the attached image shows graphically what we are telling you:
    City validate error

    Thank you very much for the support and help with these problems, everything else is working perfectly… only these details that customers who place orders claim from the business for the values ​​that do not correspond!!

    in reply to: Address validation issues #34451
    likewebcl
    Participant

    Hi @Althemist

    Thank you, we are very attentive to the solution that you can give us, the theme is working perfectly and the clients are happy with the development, only these points that we commented on are with problems, grateful for the great work done, the professionalism of your work and the amazing support, congratulations

    The other point:
    //Responsive format
    The address in the shopping cart overlaps the product selected for the order.
    Link Image: https://drive.google.com/file/d/1wxMxdfjWrU1u8AeudN4VjMWFuIGtZejg/view?usp=sharing

    Thank you very much!!

    in reply to: Error Api Google Maps – Lafka v. 4.3.0 #34450
    likewebcl
    Participant

    Hi @Altemist

    Yes, we have another plugin to autocomplete in the checkout (but now we have it enabled because it allowed us to hide the address field and allows us that the address that is entered in the Lafka popup window is the one valid for the entire website and not giving the opportunity to enter another address in the checkout, also allows us that in the local pick-up format the address field in checkout is not available, it is what we want for a better experience for the client).

    we will review this plugin issue on sunday, closed business, thanks

    in reply to: Hide address checkout in pickup and popup window closed #34449
    likewebcl
    Participant
    This reply has been marked as private.
    in reply to: Error Api Google Maps – Lafka v. 4.3.0 #34448
    likewebcl
    Participant
    This reply has been marked as private.
    in reply to: Error Api Google Maps – Lafka v. 4.3.0 #34447
    likewebcl
    Participant
    This reply has been marked as private.
    in reply to: Hide address checkout in pickup and popup window closed #34430
    likewebcl
    Participant

    //Error Countdown – Lafka v. 4.3.0

    There is inconsistency in the countdown clock that is shown in products for the opening of the business, it marks the hours and minutes wrong, but the pop-up window is correct, attached image.

    Link: https://drive.google.com/file/d/1czxXRtAFfb2eUp9tgwD0Y4pRlp2skxqO/view?usp=sharing

    (On the website there is only one active branch and the opening hours are the same for general lafka and for the branch).

    Everything is configured correctly and as it was in previous versions (without this problem), only the pop-up window of the new version was activated

    Apparently something is wrong with the new version, please I need help at this point… thank you very much…

    in reply to: Error Api Google Maps – Lafka v. 4.3.0 #34427
    likewebcl
    Participant

    We found this problem, Google Autocomplete Predictions Area Bounds produces the error, our region (Metroplitan Region, Country: Chile), we cannot find the coordinate data :/, an api google maps error appears… We only have the Longitude data: -70.6472400 and Latitude: -33.4726900

    in reply to: Address validation issues #34426
    likewebcl
    Participant

    Hi @Althemist

    We are trying to help solve these problems and found this detail in some directions

    //shipping error to address within shipping zone enabled (some addresses)
    The other problem is specifically that (some addresses) the lafka plugin is not taking valid for sending being within the zone configured for sending.
    Link image: https://drive.google.com/file/d/1a_gbdeuxohh85VisDr7Sr2HteZd5z0-F/view?usp=sharing

    Investigating we found that the city that validates the shipment disappears at checkout (address validated by lafka), the city that validates appears as the second option in the address, with Santiago appearing, for example, as the first city (it should be noted that Santiago is the general parent city of the other cities of Chile, specifically the Metropolitan Region, where the business is), the attached image shows graphically what we are telling you:

    https://drive.google.com/file/d/1EqFUP6SIdzK59fpz-iAvmNQf7p0qIdDe/view?usp=sharing

    in reply to: Error Api Google Maps – Lafka v. 4.3.0 #34425
    likewebcl
    Participant

    Hello again,

    install a previous backup and update the theme and in this exercise it does not cause an api maps error, apparently some plugin that was updated caused this problem and we must check.

    When the error was reported we had installed updates of several plugins, we must check which one caused this problem and also check this backup version that we implemented has the same plugins or others.

    in reply to: Address validation issues #34424
    likewebcl
    Participant

    Hi @Althemist
    Excuse my delay in responding, we were with other developments and for this problem we expect a little more information, but everything remains the same (problem)

    Some addresses, it happens with some streets that lafka recognizes us accordingly KM, attached image where two streets are 100 meters apart, one street calculates 5km and another street 2km

    //directions nearby
    https://drive.google.com/file/d/1Ti-ymI2DdAMemQh-xAVh_6MJFQOpJ7tt/view?usp=sharing

    Addess: Juan Solar Parra 488 – El Bosque:: Lafka calculates 2km and it’s fine
    https://drive.google.com/file/d/1InhakNBoQcSwAE2oJIIvdg8bQ-rH5RpH/view?usp=sharing

    Addess: Esperanza 214 – El Bosque: lafka calculates 5km and it’s wrong
    https://drive.google.com/file/d/1voTuIQIbOjxnnkD-ACDVHXb92vX7SpDD/view?usp=sharing

    Related to the other problems reported, we have found some answer

    Thank you very much for everything and we are very attentive to what you can answer us. This theme is amazing, just refine these details

    likewebcl
    Participant

    Hi @althemist

    Thank you very much for taking into account the suggestions so that your work with Lafka is the best of all, we will continue to look forward to these functions 🙂

    – Limit the number of orders according to the range of minutes or hours (time slot)
    – Hide the address field in checkout when it is local pickup

Viewing 15 posts - 1 through 15 (of 34 total)